Free cancellation window
You can cancel free up to the venue’s stated window before your slot, usually 24 hours, sometimes 12. Cancel inside that window and you are refunded in full.
Late cancellation and no-shows
Cancelling after the window, or not showing up, may forfeit the slot fee, since the court was held for you and others could not book it.
Rain on outdoor courts
If rain stops play on an outdoor court, message the venue on the day. They will reschedule you free within seven days. You do not lose your payment to the weather.
Refund timing
Refunds are full-refund-or-nothing for the MVP and are returned to your original payment method. Partial refunds will come later.
This policy covers the MVP and will be expanded as features ship.